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Frequently Asked Questions (FAQ)

Navigate through our comprehensive Frequently Asked Questions (FAQ) section to find quick answers to common queries. Whether you're seeking information about our products, shipping details, or need assistance with your order, our FAQ page is designed to provide clarity and streamline your experience with YIKA. If your question isn't addressed here, feel free to reach out to our dedicated support team. We're here to help!
 

FAQ

  • Q Are there limitations on the types of customization available?

    A While we strive to accommodate various customization requests, certain limitations may apply. Contact us to discuss your ideas, and we'll do our best to create a unique piece for you.
  • Q How long does it take to create a customized arrangement?

    A The time required for customization varies. Contact our team with your specific requirements, and we'll provide an estimate based on the complexity of the customization.
  • Q Can I add a personal message to my customized arrangement?

    A Absolutely! You can include a personalized message when placing your order. This adds a thoughtful touch to your customized gift.
  • Q What customization options are available for the Love Heart collection?

    A The Love Heart collection offers options like Ferris Wheel arrangements, Small Square Boxes, and Music Boxes, each customizable with your choice of preserved flowers and colors.
  • Q How should I display and care for my preserved flowers?

    A To ensure the longevity of your preserved flowers, keep them away from direct sunlight and humidity. Follow our care tips provided with the arrangement for the best results.
  • Q Can I request a custom arrangement with specific flowers?

    A Yes, we offer customization services. Contact our team to discuss your preferences, and we'll work to create a unique arrangement tailored to your specifications.
  • Q Are the flowers natural or artificial?

    A Our preserved flowers are natural flowers that undergo a special preservation process, allowing them to maintain their beauty and freshness without wilting.
  • Q What types of flowers are available in the arrangements?

    A Our arrangements feature a selection of premium flowers, including roses, carnations, and other exquisite varieties. The specific flowers may vary by arrangement.
  • Q Can I choose the color of the preserved flowers?

    A Yes, we offer a variety of colors for our preserved flowers. You can choose the color that best suits your preference and the occasion.
  • Q How long do preserved flowers last?Preserved flowers can last for several months to years, depending on the care and environmental conditions. Our flowers are treated to maintain their beauty for an extended period.

    A Preserved flowers can last for several months to years, depending on the care and environmental conditions. Our flowers are treated to maintain their beauty for an extended period.

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